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Interlibrary Loan

Everything you need to know about interlibrary loan, what it is, how it works, and where you can go for help!


Effective July 10, 2023 a new pickup procedure will be in place.

In order to pickup your ILL items you must show ID and sign a check out slip in order for your items to be released to you.

If someone else besides the requestor is picking up the ILL items you must email and prior to pickup and provide the name of the pickup person. The designated pickup person must also show ID and sign a check out slip.

Failure to follow these steps will result in your ILL items not being released to you.

What is Interlibrary Loan?

Interlibrary loan is just a fancy way of saying we can get books from other libraries. No library can own every book ever, and ILL is here to get you what you need for continued education. Interlibrary loan isn't just limited to books, we can get articles and  even some movies and CDs. The best news is that it's free to use!

How long will it take?

Physical items, like books, typically take 2-3 weeks, as they can be sent from libraries all over the world. 

Articles usually take 1-3 business days to be emailed to you.

Items will arrive faster if you fill out the request form with all known information about the desired item, it allows us to find it and request it quickly.

How do I sign up?

To request an item through Interlibrary Loan, you must first identify yourself to the library's ILL system.
Please follow the steps below:

  1. Go to the main login page by clicking here 
  2. Logging into the system with your Rollins E-mail Username and Password for secure access to your account. If you don't know your Rollins E-mail login, contact the IT Help Desk.
  3. Enter your personal information (name, contact information, etc.) when you first use the system so that we can send your electronic and print materials to you and notify you promptly. Your primary address is your permanent address, in other words, where you live when not in school. 

How do I make a request?

ILL requests may be submitted using a variety of methods, depending on how you are searching for items.

You can request items directly from the left tool bar of your ILL account, after logging in, it is under new request. Complete the form and click the Submit button.

Editing a request

  1. Logon to ILLiad using your username and password.
  2. Click the button View Outstanding Requests to display your active requests.
  3. Select the request you wish to edit by pressing the appropriate transaction number button at the left of the page. You will then see detailed information about that request.
  4. Click the button Edit Request at the top right hand corner of the page to open a request form. To edit the request, enter the
  5. additional information in the appropriate fields.
  6. Click the button Submit Request at the bottom of the page.
  7. The Main Menu will then reappear displaying a message confirming that your request has been updated successfully.
  8. When you are finished using ILLiad, please exit by clicking the button labeled Exit ILLiad System at the top of the Main Menu

How do I check the status of my request?

Once you sign in to the Interlibrary Loan portal, you can check the status of your requests by clicking Outstanding Requests beneath View in the menu on the left.

Your request will be listed as one of these statuses: 

Awaiting Copyright Clearance - copyright needs to be cleared before sending the request.

Awaiting Request Processing - your request is in the system but has not yet been sent out.

Request Sent - your request has been sent out.

Awaiting Unfilled Processing - your request was sent to potential libraries but none of them could supply the item.  The request will be sent out again until there's a library that is willing to supply or until the request's deadline has passed.

Awaiting Conditional Processing - some requests are conditioned if there's a question with the request or if there's is a charge for the item.  ILL staff will e-mail the patron requesting the item if there is any clarification needed.

Awaiting Patron Response - ILL staff has e-mailed you for more information or clarification regarding your request.

Awaiting Post Receipt Processing - Your item has arrived at Rollins, but ILL staff have not yet finished processing your item.

In Transit to Pickup Location - Your item has been processed and is currently en route to the Circulation Desk in the Olin Library for pick up. 

Awaiting Customer Contact - your item as arrived and  been partially processed by ILL staff.  You will be notified via email that the item is available for pick up.

Awaiting Renewal OK Processing - the lending library approved the renewal request and has provided a new due date.

For assistance with your ILL, contact

Search Tips

Tip #1: Search WorldCat

When searching WorldCat, identify the material that you need and click on the Interlibrary Loan link in the item record. The Login screen for ILL services will appear — login and the item will automatically be populated on the form. Review and edit the form as needed then click the Submit button.

Tip #2: Expand your search

Start on the Olin Library's homepage and use the search box there. When the results load, you can expand your search with the toggle on the left that says "Include results beyond Olin".  This will include articles we don’t own. If you click on one, you will see an option to “request inter-library loan." You will be prompted to login, this is your FoxID and password. The form will be automatically filled out, but you should review the form for accuracy and completeness. The final step is to click Submit. 

Tip #3: Find it

If you're using one of our databases, you may encounter a Find It button Find It. You can order items via ILL by clicking the button or “Click here to order Full Text from Interlibrary Loan.” It will prompt you to login to your ILL account. The form will be automatically filled out, but you should review it for accuracy and completeness. The final step is to click Submit. 

ILL it now!

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Interlibrary Loan Specialist

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Sam MacKnight