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Google offers a free service for people who have a Google account. Google Forms gives you the ability to create an online survey. It collects the data in a spreadsheet format which you can download into Excel or use Google Spreadsheet online.
Survey Monkey is a very popular online tool. You can create a free account which gives you the ability to create your own survey and distribute it to respondents. The main setback is that the free account only gives the data for the first 100 responses. Your survey is also limited to 10 questions.